Business Systems & Reporting Analyst

About the role

Eram Talent is hiring, on behalf of its client in Dhahran, Saudi Arabia, a Business Systems & Reporting Analyst. The role sits at the intersection of Management Information Systems (MIS) and business operations, preferably within the Learning & Development (L&D) domain, and involves turning large-scale data records into actionable insights, executive presentations and structured reports.

Key responsibilities

• Data processing and analysis: extract, clean, compile and analyse large datasets using MS Excel, PDF Professional and corporate reporting tools.
• Insights and decision support: interpret complex data, spot operational trends, draw conclusions and present data-backed recommendations to management.
• Reporting and documentation: design, build and maintain scheduled and ad-hoc reporting dashboards and presentations in MS PowerPoint and MS Excel.
• Domain alignment: partner with business units (Learning & Development / HR) to evaluate programme performance, training metrics and operational deliverables.
• Process improvement: review existing reporting workflows and systems to find gaps, streamline data collection and improve accuracy.
• Cross-functional teamwork: collaborate with internal teams and stakeholders to share analytical findings and support business projects.

Required profile

• Bachelor's degree in MIS or a closely related field from a reputable university.
• At least 3 years of hands-on experience in data analysis, data processing and business reporting.
• Prior experience in Learning & Development or HR is strongly preferred.
• Strong analytical thinking, excellent verbal and written English, and strong interpersonal and presentation skills.
• PMP certification preferred; HR/L&D credentials such as CIPD, SHRM or CHRMP are an added advantage.

Required skills

• Advanced MS Excel (data manipulation, formulas, pivot tables, modelling)
• MS PowerPoint
• PDF Professional tools for document processing and reporting