Business Transformation Consultant

About the role

We are looking for an Operating Model Specialist to join our team and support the design, assessment and enhancement of organisational operating models as part of digital transformation programmes. The role will help improve business capabilities, governance structures and processes to enable effective change.

Key responsibilities

• Support the design and enhancement of Target Operating Models (TOM).
• Analyse organisational structures, business capabilities and operating processes.
• Participate in business process assessments and operating‑model optimisation.
• Define roles, responsibilities and governance structures.
• Collaborate with business and technical teams to align operating models with strategic objectives.
• Prepare documentation, presentations and deliverables related to operating models.
• Contribute to continuous process‑improvement activities.
• Facilitate workshops with stakeholders to gather business requirements.

Required profile

• Bachelor’s degree in Information Technology, Information Systems, Business Administration, Industrial Engineering or a related field.
• 3–4 years of experience in operating‑model design, business transformation, organisational design, business process management, enterprise architecture or digital transformation.

Required skills