CAFM Operator – Facility Management

About the role

The CAFM Operator will perform clerical duties using Computer Aided Facilities Management (CAFM) software or a Computerized Maintenance Management System (CMMS). The main purpose is to create and maintain accurate data records for facilities and support preventive and reactive maintenance processes.

Key responsibilities

• Enter and maintain asset data and planned maintenance schedules in the CAFM/CMMS database.
• Generate and issue Planned Preventive Maintenance (PPM) and Reactive Maintenance (RM) work orders.
• Produce periodic reports on maintenance activities for internal and client reporting.
• Classify, file, and retrieve documentation according to company filing standards.
• Communicate work‑order status via the Help Desk and ensure tasks are closed in the system.

Required profile

• Technical diploma with 2‑3 years of relevant experience.
• Proficient in English (written and oral).
• Strong knowledge of CAFM/CMMS concepts and facility management terminology.

Required skills

• CAFM Software
• Computerized Maintenance Management Systems (CMMS)
• Microsoft Office applications: Word, Excel, Access, PowerPoint