Customs Operations Specialist – Dammam

About the role

Join DHL Global Forwarding in Dammam as a CDZ Operations Specialist, responsible for ensuring smooth customs clearance and trade compliance across air and surface shipments. You will work closely with internal teams and government authorities to deliver efficient, cost‑effective logistics solutions.

Key responsibilities

• Execute customs and trade compliance plans, optimizing service and cost performance.
• Plan and direct the flow of air and surface traffic to meet timely customs clearance.
• Monitor shipped items, validate dates, and manage duties, tariffs, and related documentation.
• Prepare customs entries, categorize goods, and handle post‑clearance modifications.
• Calculate duties, tariffs, price conversions, weight and volume for imports and exports.
• Provide pricing guidance, support bids, RFQs and customer presentations.
• Resolve customer issues, escalations and disputes.
• Stay updated on regulatory changes and ensure compliance with import/export legislation.
• Obtain necessary permits, licenses and certificates for customs formalities.
• Collaborate with customs authorities and government bodies to maintain smooth operations.

Required profile

• Bachelor’s degree or equivalent qualification.
• More than 4 years of experience in customs, trade compliance or logistics operations.

Required skills

What we offer

• Opportunity to work for a global leader in logistics and freight forwarding.
• Exposure to international customs processes and cross‑border trade.
• Professional development within a multinational environment.