Doorman – Front Office Hospitality Role

About the role

We are seeking a dynamic, self‑motivated Doorman to join our front‑office team. In this guest‑focused position you will ensure every visitor feels welcomed and valued, contributing to memorable experiences throughout their stay.

Key responsibilities

• Greet guests warmly upon arrival and departure, offering professional and friendly service.
• Open and close car doors, escort guests to the lobby, and manage vehicle keys to ensure timely delivery.
• Forward guest complaints or issues to the manager on duty and ensure smooth handovers between shifts.
• Maintain thorough knowledge of hotel policies, facilities, and ongoing events.
• Promote positive public relations while consistently meeting or exceeding guest expectations.

Required profile

• Vocational training in hospitality, preferably with experience in a hotel concierge or front‑office department.
• Excellent written and verbal English communication skills.
• Strong interpersonal abilities and a customer‑driven attitude.
• Ability to work under pressure in a fast‑paced, multicultural environment.

Required skills

• Basic computer knowledge.

What we offer

• Opportunity to develop a career in a reputable hospitality setting.
• Collaborative, multicultural team environment.
• Training and support to enhance guest‑service expertise.