Entertainment & Events Team Leader

About the role

The Entertainment & Events Team Leader supports the smooth delivery of entertainment offerings and events across the park, acting as a key point of contact for frontline team members and performers. Reporting to the Entertainment & Events Supervisor, the role covers coordination of daily operations, staff preparation, guest service and safety standards, as well as training new staff and keeping designated areas clean and safe.

Key responsibilities

• Assist the Supervisor in managing daily entertainment operations and ensure activities run smoothly
• Serve as the first point of contact for frontline team members, giving guidance and support during shifts
• Conduct pre-shift briefings on schedules, updates and safety protocols
• Monitor performances and events for quality, safety and guest engagement standards
• Support the setup and strike of shows, events and entertainment offerings
• Address minor guest or team concerns during shifts and escalate issues to the Supervisor when needed
• Help maintain inventory and equipment readiness
• Promote teamwork and motivation among performers and staff

Required profile

• High school diploma or equivalent (minimum)
• 1-3 years of experience in entertainment, hospitality or customer service, with leadership experience preferred
• Valid driver's license preferred
• Fluency in Arabic is a plus; proficiency in English required

Required skills

• Strong interpersonal, verbal and written communication skills
• Ability to lead and motivate a team and handle minor conflicts professionally
• Basic organizational and time management skills
• Understanding of safety and operational standards in an entertainment environment