General Manager - Resort

About the role

Mantis, a conservation-focused hotel group, is recruiting a General Manager for Gamra by Mantis, an experiential mountain resort in the Al-Baha region of Saudi Arabia. The GM leads the property's overall direction, commercial success, operational performance and financial management, delivers memorable guest experiences and drives sustainable profitability while aligning with Mantis and Accor brand standards.

Key responsibilities

• Set and run the property's strategic plan, lead the Executive Committee and foster a high-performance, guest-centric culture
• Coach Department Heads, build succession plans and ensure workforce planning and compliance with local employment requirements
• Represent the resort to ownership, government authorities, tourism bodies, suppliers and the community
• Drive commercial performance, pricing, revenue management and sales, marketing and distribution
• Oversee all operational departments, brand standards, health, safety, security and regulatory compliance
• Manage budgets, forecasts, cost control and asset maintenance
• Champion sustainability, conservation and community impact

Required profile

• Bachelor's degree in hospitality management, business administration, tourism management or a related field; postgraduate qualification or executive leadership programme advantageous
• Minimum 15 years of hospitality experience, including 3 to 5 years as a General Manager in a resort, lifestyle hotel, experiential destination or international brand
• Experience leading an Executive Committee and managing departments through HODs
• Experience in remote or developing resort environments, Saudi Arabia or the GCC, and resort openings or repositioning is an advantage
• English required; Arabic and other languages advantageous

Required skills

• Commercial management, revenue strategy, budgeting, forecasting and financial analysis
• Operational standards, quality assurance, risk management and asset stewardship
• Leadership, stakeholder management and communication