Guest Relations & Back-up Sales

About the role

Cloud Spaces is seeking a motivated Guest Relations & Back‑up Sales professional to join its Riyadh coworking centre. The role combines front‑desk client interaction with sales support, helping to deliver a premium experience while driving membership growth.

Key responsibilities

• Act as the main point of contact for clients and visitors, ensuring an exceptional experience aligned with premium standards.
• Assist the Center Manager with sales activities, membership renewals and client satisfaction initiatives.
• Conduct client onboarding, check‑ins and follow‑ups to guarantee a seamless journey.
• Manage leads, pursue upselling opportunities and keep CRM records accurate and up‑to‑date.
• Provide reception coverage as needed to maintain smooth daily operations.
• Support billing, collections and other administrative functions with professionalism.

Required profile

• Experience or strong interest in client relations, customer service or sales support.
• Excellent communication, interpersonal and professional presentation skills.
• Organised, proactive and results‑driven with strong attention to detail.

Required skills

• Familiarity with CRM systems.
• Proficiency in Microsoft Excel.
• Basic understanding of billing processes.

What we offer

• Exposure to a premium, client‑facing coworking environment.
• Opportunities to develop a career in guest relations, sales and operations.
• Collaborative workplace with a forward‑thinking culture.