IT Delivery Manager

About the role

The IT Delivery Manager leads the end‑to‑end delivery of technology projects, ensuring they are completed on time, within budget, and aligned with business goals. This role coordinates cross‑functional teams, manages stakeholder expectations, and drives continuous improvement in delivery practices.

Key responsibilities

• Plan, execute, monitor, and deliver IT projects and programs.
• Manage scope, timelines, budgets, resources, risks, and dependencies.
• Gather requirements from business stakeholders and align solutions with strategic objectives.
• Coordinate internal IT teams, external vendors, and consultants.
• Establish and maintain project governance, reporting, and delivery standards.
• Provide regular status updates to leadership and monitor performance.
• Handle change requests, issue resolution, and risk mitigation.
• Ensure compliance with IT policies, security standards, and organizational governance.
• Promote continuous improvement of delivery methodologies, processes, and tools.
• Support resource planning, capacity management, and portfolio prioritization.

Required profile

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
• 5–7 years of experience in IT project delivery, program management, or technology implementation.

Required skills