IT Specialist – Microsoft 365 & Cybersecurity

About the role

Niagara College KSA is seeking an IT Specialist to support its corporate office and campus network. The role focuses on Microsoft 365 administration, cybersecurity, and the development of SharePoint and Power Platform solutions to improve business processes.

Key responsibilities

• Administer and support Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, user accounts, licenses, permissions and security settings.
• Implement and monitor cybersecurity controls, respond to alerts, investigate incidents and promote information‑security best practices.
• Design and deliver cybersecurity awareness programs, phishing campaigns and onboarding security training.
• Develop, maintain and enhance SharePoint sites, Microsoft Forms, Power Automate workflows and Power Apps to streamline operations.
• Troubleshoot Microsoft 365, SharePoint, hardware, software and network issues for employees and campuses.
• Identify automation and digital‑transformation opportunities using Microsoft cloud technologies.
• Support IT risk assessments, compliance activities, software licensing, data‑protection requirements and disaster‑recovery planning.
• Maintain IT procedures, technical documentation, knowledge articles and system records.

Required profile

• Reports to the Senior Manager, Quality and Systems.
• Collaborates with internal departments and external service providers.

Required skills

• Microsoft 365 administration (Exchange Online, SharePoint Online, Teams, OneDrive).
• Cybersecurity controls, monitoring and incident response.
• SharePoint site development and management.
• Microsoft Power Platform – Power Automate, Power Apps, Microsoft Forms.
• Hardware, software and network troubleshooting.
• Automation and digital‑transformation using Microsoft cloud services.
• IT risk assessment and compliance.
• Software licensing and data‑protection knowledge.
• Disaster‑recovery planning.