IT Support Specialist – Riyadh

About the role

An academic training institute in Riyadh is looking for an experienced IT Support Specialist to join the team and ensure smooth operation of all technical equipment.

Key responsibilities

• Troubleshoot and resolve technical issues with computers, laptops, printers, and other devices.
• Diagnose and fix Wi‑Fi, LAN, and network connectivity problems.
• Install, configure, and maintain software, hardware, and operating systems.
• Provide technical support to employees, trainers, and staff.
• Prepare training rooms and classroom equipment (projectors, screens) before courses.
• Monitor and maintain the institute's network and IT infrastructure.
• Respond quickly to technical issues to minimise disruption.

Required profile

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
• Previous experience in IT Support or Technical Support.
• Good knowledge of computer hardware, software, and networking.
• Strong troubleshooting and problem‑solving abilities.
• Good command of English – written and spoken.
• Effective communication and interpersonal skills.
• Ability to work independently and handle multiple technical issues efficiently.

Required skills

• Computer hardware
• Software installation and configuration
• Operating systems
• Wi‑Fi networks
• LAN networks