Lead Observability and Site Reliability Engineer

About the role

Riyadh Air is looking for a Lead Observability and Site Reliability Engineer to own end‑to‑end visibility, reliability and performance across its digital ecosystem. You will shape monitoring, anticipation and optimisation of interactions across mobile apps, cloud services and third‑party integrations.

Key responsibilities

• Define and enforce enterprise‑wide observability standards, ensuring traceability and measurability of all components.
• Design, build and maintain a highly reliable global SaaS integration platform across multi‑cloud environments.
• Lead proactive issue detection, automated resolution and continuous improvement initiatives.
• Provide technical leadership to engineering teams and drive automation of observability processes.
• Collaborate with cross‑functional teams to embed observability insights into product and service enhancements.

Required profile

• Degree‑qualified with at least 5 years of experience in observability and site reliability engineering in enterprise settings.
• Hands‑on experience with monitoring tools such as Splunk, Dynatrace, Grafana and Datadog.
• Knowledge of metrics, logs and traces correlation, as well as mobile and web observability.

Required skills

• Splunk
• Dynatrace
• Grafana
• Datadog