Office Coordinator (SMO Office)

About the role

Impact Partners is seeking an organized Office Coordinator to support its SMO Office. The role provides essential administrative and operational assistance, ensuring smooth communication between senior leaders, portfolio managers, consultants, and other stakeholders.

Key responsibilities

• Manage the SMO Office calendar, schedule meetings, and coordinate executive appointments.
• Prepare meeting agendas, record minutes, and track action items to completion.
• Serve as the primary liaison between the SMO Office, portfolio managers, consultants, and other stakeholders.
• Maintain accurate records, documentation, correspondence, and filing systems.
• Coordinate travel arrangements and other administrative logistics.
• Support the preparation of management reports, presentations, and executive communications.
• Monitor implementation of decisions, follow up on deliverables, and ensure timely execution.
• Track governance actions and escalate overdue or at‑risk items according to procedures.
• Provide day‑to‑day administrative and operational support to keep the SMO Office efficient.
• Assist with ad‑hoc administrative projects and other duties as assigned.

Required profile

• Bachelor’s degree or diploma in a related field.
• 0–3 years of experience in administrative, executive support, or office coordination roles.
• Previous experience supporting senior management or PMO/SMO environments is preferred.
• Excellent organizational and time‑management skills with the ability to prioritize multiple tasks.
• Strong verbal and written communication skills in both Arabic and English.
• High attention to detail and ability to maintain confidentiality.
• Proactive, service‑oriented problem‑solving mindset.

Required skills

• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Knowledge of Microsoft Teams and SharePoint (advantageous).