Patient Safety & Risk Specialist / Supervisor

About the role

We are seeking a dedicated Patient Safety & Risk Specialist / Supervisor to lead safety initiatives across our healthcare facilities. The role focuses on fostering a culture of safety, quality, and continuous improvement while ensuring compliance with international accreditation standards.

Key responsibilities

• Lead and support patient safety programs aligned with JCI and CBAHI standards.
• Investigate, analyse, and manage patient safety incidents, adverse events, and near‑misses.
• Conduct Root Cause Analysis (RCA), Failure Mode and Effects Analysis (FMEA), and comprehensive risk assessments.
• Develop and implement risk mitigation strategies and corrective action plans.
• Monitor safety indicators, prepare performance reports, and provide actionable recommendations.
• Deliver education and awareness programs for clinical and non‑clinical staff.
• Collaborate with multidisciplinary teams to improve quality of care and reduce clinical risks.
• Support organisational quality improvement projects and safety campaigns.

Required profile

• Bachelor's degree in Nursing, Healthcare Administration, Pharmacy, Medicine, or a related field.
• 6‑10 years of experience in patient safety, clinical risk management, or healthcare quality within a hospital setting.
• Strong knowledge of patient safety principles, risk management methodologies, and quality improvement tools.
• Excellent analytical, communication, presentation, and report‑writing skills.
• Ability to lead initiatives, facilitate investigations, and work effectively with multidisciplinary teams.

Required skills

• Incident reporting systems
• Root Cause Analysis (RCA)
• Failure Mode and Effects Analysis (FMEA)
• Risk assessments
• Healthcare accreditation standards (JCI, CBAHI)