Planning & Follow-up Expert

About the role

The Planning & Follow-up Expert will support the Governor Office in translating strategic objectives into actionable departmental plans. Working with minimal supervision, the role acts as an internal consultant, guiding teams to align their activities with the organization’s long‑term goals.

Key responsibilities

• Collect and analyse data to produce detailed reports that inform the Governor Office’s strategy.
• Communicate approved strategic objectives to internal stakeholders and develop corresponding annual operating plans.
• Consolidate departmental strategic, operational and budgetary plans and coordinate approval processes.
• Develop KPIs and targets that align with ZATCA’s overarching objectives.
• Monitor implementation of approved operational plans, identifying and resolving challenges in collaboration with relevant units.
• Coordinate cross‑organizational initiatives, ensuring compliance with mandates and escalating discrepancies as needed.
• Maintain and update business process documentation in line with ZATCA guidelines.
• Prepare status‑update reports on project management activities and action‑plan execution.
• Draft recommended action plans from meeting outcomes, communicate them to stakeholders, and track implementation.
• Provide regular progress updates to the Governor on decisions and special projects.
• Manage internal requests, ensuring timely and accurate fulfillment.
• Follow all relevant policies and procedures, support junior staff, and escalate complex issues appropriately.

Required profile

• Demonstrated ability to lead work activities autonomously with minimal direction.
• Experience acting as an internal consultant or facilitator, providing guidance on operational activities.
• Strong analytical mindset with the capacity to develop detailed reports and strategic plans.
• Proven capability to train and mentor junior team members.
• Excellent organizational skills, able to prioritize tasks and coordinate multiple stakeholders.

Required skills