Process Documentation & Workflows Manager (1‑Year Contract)

About the role

The Process Documentation & Workflows Manager will lead the design and enhancement of business processes, operating models, and standard operating procedures for government revenue optimization and transformation programs in Riyadh. This 1‑year on‑site engagement requires fluency in Arabic and English and close collaboration with multiple government stakeholders.

Key responsibilities

• Design, document, and improve business processes, SOPs, and workflow frameworks within revenue optimization programs.
• Develop operating models and organizational blueprints to standardize practices across government entities.
• Create guideline manuals, policies, and visual process maps using PowerPoint and BPM tools.
• Support transformation teams in aligning processes with financial and performance objectives.
• Coordinate with client stakeholders to validate, test, and roll out new procedures.

Required profile

• Minimum 6 years of relevant experience, including at least 3 years in a Big‑4 consulting firm.
• Bachelor’s degree in Business Administration, Industrial Engineering, or a related field.
• Professional certification such as CMA or FMVA.
• Strong communication and stakeholder‑engagement abilities.

Required skills

• Workflow optimization
• Guideline manual creation
• SOP development
• PowerPoint
• Process re‑engineering
• BPM tools
• Lean Six Sigma
• Operating model design
• FMVA
• Process design
• CMA
• Process automation