Quality Manager - GIS

About the role

HITACHI ENERGY LTD is looking for a Quality Manager for its GIS business in Dammam, Saudi Arabia. The role leads a team of quality engineers and technicians in a high-quality manufacturing and assembly environment, covering manufacturing quality assurance, incoming quality control, process auditing and supplier quality.

Key responsibilities

• Lead a team of quality engineers and technicians, plan team development and deliver performance and quality objectives.
• Carry out shop floor quality activities: product inspections, incoming material quality, manufacturing processes and testing.
• Maintain quality procedures, templates and work instructions for Operations Quality and Incoming Quality, and drive process development.
• Work with cross-functional teams to resolve non-conformances, run root cause analysis and drive continuous improvement.
• Support resolution of quality issues from GIS assembly lines, testing and customer sites, and follow up on NCR-related improvements.
• Take part in internal and external audits (ISO, Hitachi Energy, customer) and coordinate closure of findings.
• Implement Lean culture and monitor quality strategies for incoming materials, manufacturing, suppliers and customer complaints using quality KPIs.
• Run failure analyses and prepare reports using 8D or similar methods; monitor supplier quality and corrective actions on NCRs, CCRPs and supplier non-conformances.
• Promote a safe working environment in line with HSE requirements and comply with internal procedures, customer requirements, industry standards and regulations.

Required profile

• Bachelor's degree in Engineering and Electrical Engineering preferred.
• 15 years or more of experience in GIS products, manufacturing quality, quality assurance or quality control.
• Proven experience managing and resolving high voltage (HV) site non-conformances and customer quality issues.
• Hands-on experience in material inspection, incoming quality control, manufacturing quality methods and auditing.
• Strong leadership, stakeholder management, planning, prioritization and communication skills.
• Proficiency in spoken and written English; accessibility and reasonable accommodation available.

Required skills

• Strong knowledge of ISO 9001, QMS, internal auditing and certification requirements.
• Problem-solving methods such as 8D, root cause analysis and corrective/preventive action.
• Preferred: FMEA, MSA, control plans, SPC and quality performance monitoring; Lean Six Sigma Yellow Belt, Green Belt or higher.