Rider Compliance Senior Specialist

About the role

Hungerstation, part of the Delivery Hero Group, is hiring a Rider Compliance Senior Specialist in Riyadh. The role monitors rider permits, vehicle documents and road safety compliance, runs compliance audits and helps improve compliance procedures and processes.

Key responsibilities

• Monitor rider permit validity, vehicle documentation, work authorizations and road safety compliance, spotting recurring risk patterns rather than isolated exceptions.
• Independently carry out scheduled compliance audits across operational channels and document findings, gaps and root causes.
• Support the rollout of updated regulatory guidelines into daily rider operations so they are implemented accurately on the ground.
• Contribute to reviewing and updating compliance procedures, risk mitigation protocols and standard operating procedures.
• Draft and track corrective action plans for non-compliant rider cases and operational bottlenecks.
• Identify process improvement opportunities based on audit trends.

Required profile

• 3-5 years of relevant experience in compliance, logistics operations, fleet management or regulatory audit within Saudi Arabia.
• Bachelor's degree in Supply Chain Management, Engineering or another related discipline.
• Excellent verbal and written communication in Arabic and English.
• Familiarity with delivery platform operations, last-mile fleet management or quick-commerce regulatory landscapes.