Sales Manager

About the role

A hotel belonging to the Accor network (more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations) is looking for a Sales Manager in Al Khobar. The role covers corporate and leisure sales, account management and business development, with support for the Assistant Sales Manager and Sales Co-coordinator.

Key responsibilities

• Analyze local market trends and competitor activity to identify business leads, and implement sales action plans for market areas
• Develop customer accounts and travel locally to grow market and customer share across all revenue streams
• Negotiate room rates and packages with corporate clients and handle group and event enquiries, handing them over accurately to the Inspired Meeting team
• Proactively prospect new accounts for Sofitel Al-Khobar and follow the sales process until they become producing accounts
• Maintain call objectives, action plans and follow-up for key accounts, and keep accounts updated in the system with up-to-date activity and rate information
• Produce accurate, timely reports for the Director of Sales – Corporate on appointments, calls and leads, and communicate client requirements to internal departments
• Keep property rates sheets accurate, control the department's operational budget and support the Assistant Sales Manager and Sales Co-coordinator
• Arrange and manage familiarization and educational trips, entertain clients in hotel outlets, and conduct daily sales calls
• Adhere to the hotel's operations manual, fire, hygiene, health and safety policies, and local legislation, and be flexible to redeploy if needed

Required profile

• Bachelor's degree in Hospitality Management, Business Administration, Sales and Marketing or a related field
• Minimum of 3-5 years of experience in hotel sales, preferably in a 4- or 5-star hotel
• Proven track record of achieving sales targets and generating new business
• Strong knowledge of the hospitality industry, corporate accounts and hotel sales practices
• Excellent command of English; additional languages are an advantage

Required skills

• Proficiency in Microsoft Office
• Familiarity with hotel sales systems or CRM platforms
• Ability to analyze sales performance, prepare forecasts and identify revenue opportunities
• Negotiation, presentation, relationship-building and account management skills