Senior Department Manager - Corporate Applications

About the role

Nahdi Medical Co is looking for a Senior Department Manager for its Corporate Applications function in Jeddah. The role covers the end-to-end management of corporate applications such as HR systems, financial software and procurement tools, including selecting and assessing new tools, aligning them with business strategy, driving implementation and maintaining performance standards.

Key responsibilities

• Develop and implement strategies for the use of corporate applications and collaborate with IT and business leaders to align them with business goals.
• Oversee planning, execution and delivery of application projects, keeping them on time, within budget and to quality standards.
• Lead development, customization and enhancement of applications, and oversee maintenance, support, reliability, performance and compliance with IT standards and regulations.
• Manage and develop the applications team, including hiring, training and performance evaluation.
• Manage vendor relationships with software vendors and service providers, negotiating contracts and agreements.
• Recommend and drive adoption of new technologies and improvements.
• Ensure high availability and strong security of applications, with minimal downtime and a zero-breach security record.
• Define and monitor KPIs for application performance and security, and oversee departmental performance.
• Create and maintain SOPs, policies and service level agreements.

Required profile

• Bachelor's or Master's degree in Information Technology or a related field.
• 10 years of experience.
• Proven experience managing corporate applications in a retail or similar environment.
• Strong project management skills, including leading large-scale IT projects.
• Fluent English and Arabic.

Required skills

• MS Office Suite
• Project management

Working hours are 8:00 AM to 6:00 PM with a one-hour break, five working days and two days off; the work is indoors.