Senior DevOps Engineer - On-site Banking Platform Specialist

About the role

We are looking for a highly skilled Senior DevOps Engineer to act as the on‑site technical liaison for a major bank in Riyadh. In this role you will ensure the stability, performance and operational excellence of a critical banking software platform, while bridging communication between the client and our development teams.

Key responsibilities

• Serve as the central technical point of contact on‑site, facilitating clear communication between the bank and our software platform provider.
• Take technical ownership of the platform’s infrastructure, focusing on CI/CD, automation and stability; plan, coordinate and execute deployments, upgrades and patches.
• Proactively monitor system performance, container orchestration and availability using APM tools, leveraging deep OpenShift knowledge to manage and troubleshoot the environment.
• Provide hands‑on Level 1 and Level 2 support, lead incident investigations, perform root‑cause analysis and manage the bug‑tracking lifecycle.
• Collaborate with the bank and internal teams to identify infrastructure improvements, automation opportunities and performance tuning.

Required profile

• Extensive hands‑on experience with DevOps tools and principles, specifically the OpenShift Container Platform.
• Proven experience in a technical or DevOps role within the banking or financial services industry.
• Strong technical expertise in modern banking systems and architecture.
• Proficiency in system monitoring and application performance management tools.
• Advanced SQL skills and experience with Oracle databases.
• Superior communication and interpersonal abilities to manage stakeholder expectations as a client‑facing expert.
• Exceptional problem‑solving skills and a methodical approach to incident investigation.
• Self‑motivated, proactive and able to work independently on‑site while integrating with a remote team.

Required skills

• OpenShift Container Platform
• CI/CD pipelines
• Automation tools
• System monitoring and APM tools
• SQL
• Oracle databases
• JavaScript (preferred)
• Nexus Repository Manager (preferred)