Senior Forward Deployed Engineer (FDE)

About the role

Foodics, a restaurant management ecosystem and payment technology provider founded in 2014 and headquartered in Riyadh, is hiring a Senior Forward Deployed Engineer. The engineer sits between customers and the product, embedding with strategic merchants and partners, shipping production code that solves their problems and turning those learnings into reusable platform capabilities. It is a full-stack, customer-facing engineering role based on-site in Riyadh.

Key responsibilities

• Work directly with enterprise merchants, franchise groups and integration partners to understand their operations and systems, and run technical discovery mapping their workflows and data against Foodics capabilities.
• Design and build backend services and integrations in .NET (C#) using Clean Architecture and CQRS, and build event-driven flows on Kafka with producers, consumers, retries, dead-letter handling and idempotency.
• Use Redis for caching, rate limiting and short-lived state, and build or extend front-end experiences (web apps, admin tools, mini-apps) when needed.
• Ship through CI/CD, own observability in Datadog, alerts, runbooks and on-call for your deployments.
• Turn field work into product by spotting patterns and proposing platform features, writing specs and handover docs, and acting as the customer's voice in roadmap discussions.
• Turn one-off deployments into repeatable playbooks, tooling, SDKs and reference integrations, and help define how FDE engagements are scoped and measured.

Required profile

• 6+ years building and running production software, including 3+ years on backend systems at scale.
• A track record of owning work end to end, from an ambiguous problem to a solution running in production.
• Experience working directly with customers, partners or business stakeholders and turning their needs into technical plans.
• Clear written and spoken English, able to present to an engineering team and restaurant group executives on the same day.

Required skills

• C#.NET 8+, ASP.NET Core APIs and microservices; Clean Architecture, CQRS/MediatR and DDD.
• Kafka in production and Redis in production.
• Relational modelling and SQL (PostgreSQL or SQL Server), with Dapper or EF Core.
• Front-end with Vue/Nuxt, React or Angular and TypeScript.
• REST, webhooks, OAuth2/OIDC, API versioning and third-party integrations (ERP, payments, delivery).
• Docker, Kubernetes basics, CI/CD and Datadog.

Nice to have: restaurant tech, POS, payments or loyalty integrations; a previous FDE, Solutions or Integration Engineer role; LLM/AI agent work; mobile frameworks; Arabic and experience in Saudi Arabia and the GCC.

What we offer

• Competitive compensation including bonuses and the potential for shares.
• Regular training and an annual learning stipend.
• A team of over 30 nationalities in 14 countries, with autonomy, mentoring and challenging goals.