Senior Manager - Operational Readiness

About the role

Qiddiya Investment Company is looking for a Senior Manager to lead Operational Readiness for its flagship entertainment and cultural projects. You will ensure that facilities are launch‑ready and operate smoothly, delivering world‑class guest experiences.

Key responsibilities

• Develop, implement and continuously improve operational readiness plans aligned with strategic objectives.
• Collaborate with project, engineering, operations and stakeholder teams to embed readiness considerations throughout project phases.
• Lead readiness assessments, identify risks and gaps, and devise mitigation strategies for successful launches and sustained operations.
• Oversee training programmes that prepare staff and operational teams to meet performance standards.
• Establish, monitor and report on KPIs related to readiness and operational performance to senior leadership.
• Drive continuous improvement by applying industry best practices and a guest‑focused mindset.

Required profile

• Bachelor’s degree in Business Administration, Operations Management, Hospitality or a related field; Master’s preferred.
• Minimum 7 years of experience in operational management or readiness, including at least 3 years in a senior leadership role.
• Proven experience in large‑scale entertainment, cultural or infrastructure projects.

Required skills