Senior Presales Engineer

About the role

A Senior Presales Engineer is sought to support the sales cycle through technical expertise, business analysis, solution design and proposal development. The role covers RFP, RFI, RFQ and tender work through Etimad and other channels, with strong exposure to Saudi government and enterprise projects. It involves turning customer requirements into tailored technical and commercial solutions.

Key responsibilities

• Engage with clients to understand their business, technical and operational needs and build value propositions
• Analyse and respond to RFPs, RFIs, RFQs and tenders, ensuring compliance with Saudi government procurement practices and Etimad requirements
• Prepare technical proposals, scopes of work, compliance matrices, presentations and supporting documentation, including BOQs and effort estimates
• Design customised solutions across software quality engineering, testing and automation, Atlassian (Jira), DevOps, observability, ITSM and SDLC/STLC
• Deliver presentations, demonstrations and POCs, and support technical evaluations and workshops
• Work with Sales, Delivery, Finance and vendors, and hand over approved scopes to delivery teams
• Stay up to date on Saudi tendering practices and developments in DevOps, ITSM and application monitoring

Required profile

• Bachelor's degree in Computer Science, IT, Software Engineering or a related field
• 5+ years in presales, solution engineering, proposal management or a similar client-facing technical role
• Extensive experience with Etimad tenders and Saudi government and enterprise projects
• Preferred: hands-on experience with Etimad clarifications, compliance matrices, BOQs and proposals for IT services, DevOps, ITSM, Atlassian solutions and digital transformation projects

Required skills

• Jira Core, Jira Software, Jira Service Management, DevOps, SDLC/STLC, software testing, application monitoring, ITSM
• RFP, RFQ, RFI and tender response management; proposal writing and technical documentation
• Preferred: ITIL, Agile, Scrum, ISO standards and software testing standards