Senior Project Manager – Professional Services

About the role

Rackspace Technology is looking for a Senior Project Manager to lead complex professional‑services engagements for our Saudi Arabian customers. You will act as the primary liaison between clients and internal technical and non‑technical teams, ensuring projects are delivered on time, within budget, and to the agreed quality standards.

Key responsibilities

• Collaborate with Rackspace and client stakeholders to gather, document, and validate project requirements.
• Serve as the main point of contact between customers and Rackspace’s technical and non‑technical departments.
• Build and maintain a network of cross‑functional resources across Rackspace and partner organisations to drive productivity and resolve issues quickly.
• Contribute to the continuous improvement of Rackspace’s Professional Services methodology.
• Own the full project lifecycle – scope definition, planning, monitoring, execution, and closure – while managing schedule, budget, and quality constraints.
• Prepare and maintain essential project artefacts such as Project Initiation Documents, plans, logs, and status reports.
• Identify, assess, and mitigate project risks and issues, implementing appropriate response plans.
• Manage change control processes, evaluate variances, and communicate impacts to stakeholders.
• Track third‑party deliverables and provide regular progress updates to both Rackspace and client leadership.

Required profile

• Proven experience leading professional‑services or technical projects of high complexity.
• Strong relationship‑building skills with the ability to identify new business opportunities.
• Excellent communication in both English and Arabic.
• Demonstrated ability to manage budgets, schedules, and quality metrics.
• Experience working in a hybrid‑cloud or AI‑focused environment is a plus.

Required skills

What we offer

• Opportunity to work with a global leader in hybrid‑cloud and AI solutions.
• Collaborative, award‑winning workplace culture.
• Access to cutting‑edge technologies and professional development resources.