Senior Software Development Engineer

About the role

Masterworks is seeking a Senior Software Development Engineer to join its Saudi Arabia team. The role involves designing, developing, and maintaining high-performance software applications while collaborating with infrastructure, security, and operations teams.

Key responsibilities

• Manage production applications on Windows OS servers and web servers, ensuring compliance with change management and IT governance policies.
• Provide Level 3 support, troubleshoot live applications, and deliver root-cause analysis reports.
• Handle incident and problem management, investigating and resolving performance issues, outages, and recurring incidents.
• Monitor application health, perform upgrades and deployments, and maintain accurate configuration documentation.
• Coordinate with vendors for technical support, bug fixes, and critical issue resolution.
• Participate in DevSecOps activities, managing pipelines, configurations, and security reviews.

Required profile

• Proven experience in managing Windows server environments and web server infrastructures.
• Strong analytical skills with the ability to produce detailed RCA and incident reports.
• Experience collaborating with cross-functional teams including systems, network, and security engineers.
• Commitment to continuous improvement and staying current with emerging technologies.

Required skills

• Web servers management
• Windows OS servers management
• Vendor management
• DevSecOps
• Incident management
• Application monitoring
• Cybersecurity