Strategic Account Manager

About the role

This position leads the development and execution of a dynamic customer plan that aligns Microsoft and partner solutions with the client’s strategic priorities. The role acts as a trusted advisor, building deep relationships across the customer’s ecosystem and driving adoption, implementation, and consumption of cloud services.

Key responsibilities

• Develop and maintain a mature, data‑driven customer plan that identifies new business opportunities and aligns with the client’s priorities.
• Lead cross‑functional teams and coordinate with industry experts, partners, and internal executives to deliver on account plans.
• Orchestrate strategy execution to generate high‑volume sales, increase revenue potential, and open new opportunities for both Microsoft and its partners.
• Expand and nurture a strategic network of internal and external decision‑makers, including vertical industry partners.
• Facilitate regular strategic account meetings, provide thought leadership, and introduce innovative, industry‑relevant cloud solutions.
• Proactively gather feedback on customer needs, shape Microsoft’s messaging, and influence product enhancements.

Required profile

• Strong understanding of enterprise business models and the ability to articulate growth opportunities.
• Proven capability to influence senior stakeholders and drive change across complex organizations.
• Strategic thinker with a track record of building trust and delivering long‑term value to customers.
• Excellent communication skills, capable of challenging customers constructively and presenting innovative ideas.
• Ability to anticipate market shifts and translate them into actionable cloud‑based solutions.

Required skills