Technical Engineering Services Specialist

About the role

A Technical Engineering Services Specialist is needed in Jubail, Saudi Arabia, to deliver and improve IT infrastructure services. The role covers end-to-end service delivery, system administration, cost analysis and automation, working autonomously and in person.

Key responsibilities

• Manage end-to-end service delivery independently, following project management methodologies
• Lead and negotiate solution designs, architecture and sizing
• Design and document IT processes and procedures for operational standards
• Analyze and calculate costs for IT infrastructure resources
• Ensure technical linkage and integration across servers, storage and network
• Perform advanced system administration across multiple operating systems
• Develop scripts and automation tools to simplify operational tasks
• Use central management and automation platforms to improve operations
• Run quality assurance, process reviews, trend analysis and continuous improvement
• Communicate technical solutions clearly to stakeholders

Required profile

• Bachelor's degree in Computer Science, Engineering or a related field
• 8+ years of experience in IT infrastructure, system administration or technical engineering services
• Strong understanding of IT operations in server, storage and system administration
• English language

Required skills

• System administration on Unix/Linux and Windows
• PowerShell, Linux shells, AutoIt or similar scripting
• Central management and automation tools such as Microsoft System Center SCCM, Orchestrator and private cloud tools
• ITIL processes and quality assurance in infrastructure
• Advanced professional certification in infrastructure products (servers/operating systems)