Technical Project Manager – GenAI & SaaS

About the role

Join BytePlus, the enterprise technology arm of ByteDance, as a Technical Project Manager focusing on GenAI and SaaS solutions. You will lead end‑to‑end delivery of complex technical projects for enterprise clients, ensuring alignment with business goals and high‑quality outcomes.

Key responsibilities

• Lead planning, implementation and daily management of projects, controlling costs, staffing, schedules, quality and risk.
• Serve as primary client liaison, coordinating internal resources to maximize project value and customer success.
• Work with front‑end business and pre‑sales teams to provide technical support, set client expectations and shape strategic direction of new initiatives.
• Analyse client organisational structures, decision‑making processes and digital maturity to design tailored delivery strategies.
• Direct cross‑functional teams and collaborate with client stakeholders to ensure successful deployment and high‑quality delivery of complex technical solutions.

Required profile

• Bachelor’s degree or higher with at least five years of experience delivering enterprise (ToB) services.
• Strong analytical and problem‑solving abilities, capable of handling complex organisational challenges.
• Excellent coordination and relationship‑management skills, balancing the interests of clients, partners and internal teams.
• Professional working proficiency in English, demonstrated through prior work experience or certifications.
• Preferred: experience delivering projects overseas in sectors such as government technology, transportation or telecommunications, and ability to quickly master new industry business logic.

Required skills