Telemarketing Specialist

About the role

Delta Retail Solution is seeking a Telemarketing Specialist to generate and qualify B2B sales opportunities across Egypt and Saudi Arabia. The role focuses on promoting ERP, Microsoft Dynamics 365, retail & POS, Sophos cybersecurity and digital solutions.

Key responsibilities

• Contact prospective business customers by phone and digital channels.
• Introduce Delta Retail Solution’s technology portfolio and generate qualified B2B leads.
• Identify customer requirements, promote ERP, Microsoft Dynamics 365, retail POS and cybersecurity solutions.
• Schedule qualified meetings for Sales and Pre‑Sales teams and follow up on leads.
• Maintain accurate records of calls, leads and update CRM information.
• Support marketing campaigns, coordinate with Sales and Marketing teams, and achieve call, lead and appointment targets.

Required profile

• 1+ years of telemarketing, telesales, call‑center or business development experience.
• Strong communication and telephone skills with professional business etiquette.
• Ability to identify and qualify sales opportunities and work independently.
• Target‑oriented, self‑motivated with good follow‑up and organizational skills.
• Good Arabic communication skills and basic English communication skills.
• Comfortable using email, online meetings and CRM‑style systems.