Zone Supervisor – Souq7

About the role

The Zone Supervisor at Souq7 ensures daily operations run smoothly across assigned zones. This role involves regular field visits, coordination with tenants and service providers, and maintaining a clean, safe, and organized environment for visitors and stakeholders.

Key responsibilities

• Monitor assigned zones daily to uphold operational standards.
• Conduct field inspections and report observations on cleanliness, safety, maintenance, and visitor experience.
• Coordinate tenant requests, follow up on issues, and escalate when necessary.
• Liaise with service providers, contractors, and internal teams to support day‑to‑day operations.
• Track maintenance, cleaning, security, and facility matters within the zone.
• Ensure tenant compliance with Souq7 guidelines and site standards.
• Prepare daily reports and updates for the Operations Team.
• Assist visitors and tenants with inquiries and direct them to appropriate departments.
• Support events, peak periods, and special activities by managing crowd flow and operational readiness.
• Report incidents, safety concerns, and service quality issues promptly.

Required profile

• Bachelor’s degree (preferred majors: Public Administration, Business Administration, Economics, English Language, Hospital Administration, Tourism & Hospitality Management).
• Fresh graduates or candidates with limited experience.
• Strong communication, coordination, and customer‑service abilities.
• Good command of English, spoken and written, is an advantage.
• Preference for candidates residing near Souq7.

Required skills

• Proficiency with Microsoft Office applications.