Account Executive – Services

About the role

Join Cisco’s Customer Experience Services team to drive sales of a comprehensive portfolio across Saudi Arabia. You will work with a high‑performing, cross‑functional group of technical, marketing and vertical specialists, both locally and globally, to accelerate growth and deliver customer success.

Key responsibilities

• Develop and execute targeted service‑sales strategies for multiple accounts to maximise growth and customer value.
• Lead adoption of new services, guide product launches and implement best practices with customer stakeholders.
• Build and maintain a robust sales pipeline, accurately forecast opportunities and provide actionable business reporting.
• Prepare and publish service responses for RFPs, bids and new service opportunities.
• Ensure customer support aligns with Service Level Agreements and sustain high satisfaction levels.

Required profile

• Proven experience in value‑based sales within the ICT sector.
• Experience managing Operation & Maintenance contracts and projects.
• Solid understanding of Saudi public‑sector procurement processes and buying cycles.
• Direct and indirect sales experience to diverse accounts.

Required skills

What we offer

• Hybrid work model (48 hours per week).
• Healthcare and insurance coverage.
• Employee Stock Purchase Program.
• Flexible Spending Benefit, Flex and schooling allowances.
• Opportunities to innovate within a global technology leader.