Administrative Assistant – Food & Beverage

About the role

The Ritz-Carlton Amaala is seeking a proactive Administrative Assistant to support the Food & Beverage department. This full‑time, on‑site position involves handling a variety of office tasks, ensuring smooth communication and record‑keeping for guests and internal teams.

Key responsibilities

• Enter, update, and retrieve data in computer databases, reservation systems, and point‑of‑sale platforms.
• Prepare and format letters, memos, reports, and presentations using word processing, spreadsheet, and presentation software.
• Manage incoming and outgoing mail, including date‑stamping, distribution, and filing of both paper and electronic documents.
• Maintain organized filing systems, both digital and physical, for records, reports, and business transactions.
• Answer telephone calls with professional etiquette and respond to guest inquiries promptly.
• Support guests by welcoming them, addressing service needs, and assisting individuals with disabilities.
• Adhere to company policies, maintain a professional appearance, and protect confidential information.

Required profile

• Strong attention to detail and ability to follow standard office procedures.
• Excellent written and verbal communication skills in English.
• Ability to lift and move objects up to 10 lb without assistance.
• Team‑oriented mindset with a willingness to support colleagues and supervisors.

Required skills

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).
• Experience using computer databases and point‑of‑sale (POS) systems.