Hostess – Front of House Guest Host
Rotana Hotels & Resorts
Job description
About the role
We are seeking a friendly and organized Hostess to be the first point of contact for guests at our establishment. You will greet visitors, manage seating, and help ensure a smooth and welcoming experience from arrival to departure.
Key responsibilities
- Greet guests with a warm, professional demeanor.
- Seat guests according to the seating chart and rotate tables efficiently.
- Take reservations and manage the waiting list.
- Provide menus, communicate daily specials, and answer guest inquiries.
- Collaborate with servers and kitchen staff to support seamless service.
- Handle guest requests and resolve any issues promptly.
- Maintain cleanliness of the hostess station and lobby area.
Required profile
- Proven experience as a hostess or in a similar customer‑service role.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure in a fast‑paced environment.
- Strong organizational and multitasking abilities.
- Attention to detail and a positive attitude.
- Availability to work evenings, weekends, and holidays.
Required skills
- Knowledge of reservation systems.
- Basic computer skills.
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Published 1 month ago
Expires 1 week from now
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Rotana Hotels & Resorts
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