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Hostess – Front of House Guest Host

Rotana Hotels & Resorts

Junior 🇬🇧 English
Reservation systems Basic computer skills

Job description

About the role

We are seeking a friendly and organized Hostess to be the first point of contact for guests at our establishment. You will greet visitors, manage seating, and help ensure a smooth and welcoming experience from arrival to departure.

Key responsibilities

  • Greet guests with a warm, professional demeanor.
  • Seat guests according to the seating chart and rotate tables efficiently.
  • Take reservations and manage the waiting list.
  • Provide menus, communicate daily specials, and answer guest inquiries.
  • Collaborate with servers and kitchen staff to support seamless service.
  • Handle guest requests and resolve any issues promptly.
  • Maintain cleanliness of the hostess station and lobby area.

Required profile

  • Proven experience as a hostess or in a similar customer‑service role.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure in a fast‑paced environment.
  • Strong organizational and multitasking abilities.
  • Attention to detail and a positive attitude.
  • Availability to work evenings, weekends, and holidays.

Required skills

  • Knowledge of reservation systems.
  • Basic computer skills.

Questions fréquentes

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Published 1 month ago

Expires 1 week from now

23 views · 0 interested

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Rotana Hotels & Resorts