Key Account Manager – Riyadh, Saudi Arabia

About the role

Hikma Pharmaceuticals is seeking a talented Key Account Manager for the Kingdom of Saudi Arabia. You will join a culture that values progress, belonging, and continuous learning, with a focus on improving access to high‑quality medicines and precision oncology diagnostics.

Key responsibilities

• Serve as the primary customer‑facing representative, delivering exceptional field service and daily engagement with healthcare professionals across Saudi Arabia.
• Drive achievement of defined sales targets and business growth objectives within the assigned territory.
• Build and strengthen relationships with existing and prospective customers, aligning Hikma’s capabilities with clinical needs.
• Support healthcare providers by operationalising test requests, ensuring smooth sample collection and ordering of Guardant Health assays.
• Act as the bridge between customers and the company, delivering corporate messages and providing actionable feedback to leadership.
• Organise and facilitate customer participation in conferences, advisory boards, and scientific meetings.
• Monitor the commercial landscape, analyse trends, and optimise account management strategies.
• Troubleshoot and resolve customer inquiries by collaborating with internal teams and Client Services.
• Adhere to all company compliance, privacy, and business conduct policies.

Required profile

• Candidates with experience in key account management within the Saudi Arabian healthcare market.
• Strong understanding of pharmaceutical and diagnostic products, especially in oncology.
• Ability to build trusted relationships with healthcare professionals and institutional customers.

Required skills