Academic Administrative Assistant

About the role

The Academic Administrative Assistant serves as the first point of contact for callers and visitors, providing essential administrative support to the school office team. This role prioritises student safeguarding and well‑being while delivering excellent customer service in a fast‑paced environment.

Key responsibilities

• Answer incoming telephone calls courteously and direct them to the appropriate staff.
• Greet visitors, provide information and assistance, and manage the front‑desk areas (majlis, parents café, nannies café).
• Implement emergency and evacuation procedures and support medical evacuations with the school nurse.
• Liaise with Security, Facilities Management and other departments to coordinate events, arrivals and dismissals.
• Maintain health and safety compliance and support the designated safeguarding lead.
• Perform administrative tasks such as filing, data entry, scheduling appointments and managing attendance records in ISAMS.
• Enter and update information in the Noor system and provide general office support.

Required profile

• Diploma or degree (essential).
• At least 2 years of experience in a similar administrative role.
• Fluency in spoken English and Arabic.
• Strong organisational, planning and prioritisation abilities.

Required skills

• Proficiency with Microsoft Office.
• Proficiency with Google Suite.
• Data analysis skills.
• IT proficiency, including use of ISAMS and the Noor system.