Area Manager - Specialty Coffee

About the role

Burjline Builders is seeking an experienced, results-driven Area Manager to oversee the operations of multiple specialty coffee outlets across Riyadh. The role covers operational excellence, brand standards, team development and sales and profitability targets. The employer prefers candidates with multi-unit management experience from specialty coffee brands or premium café chains.

Key responsibilities

• Manage day-to-day operations of multiple specialty coffee outlets in the assigned region
• Drive sales growth, profitability and operational efficiency across all stores
• Lead, coach and develop Store Managers and outlet teams
• Ensure brand standards, customer service and product quality are applied consistently
• Monitor KPIs, prepare performance reports and run improvement plans
• Visit stores regularly to check operations, customer experience and compliance
• Work with Operations, Marketing, Supply Chain, HR and Training teams
• Oversee staffing, employee development, succession planning and performance management
• Ensure compliance with food safety, hygiene, health and safety and local regulations
• Support new store openings, renovations and improvement projects
• Analyse market trends, customer feedback and competitor activity

Required profile

• Bachelor's degree in Business Administration, Hospitality Management or a related field
• 5-8 years in multi-unit operations in specialty coffee, cafés or food & beverage
• At least 3 years as an Area, District or Regional Manager
• Experience with premium coffee brands or specialty café concepts highly preferred
• Fluent English; Arabic is an advantage
• Experience in the Saudi or GCC market highly preferred

Required skills

• P&L management, budgeting and operational KPIs
• Multi-unit operations management and specialty coffee operations
• Sales and business development
• Team leadership, coaching and performance management
• Food safety and quality compliance

What we offer

• Competitive salary and performance-based incentives
• Opportunity to join a growing specialty coffee brand
• Career development and leadership growth opportunities
• A dynamic, customer-focused, collaborative work environment