AV Manager
Fairmont Hotels & Resorts · Makkah Region
Job description
About the role
The AV Manager will lead the audio‑visual department of a world‑class hotel, ensuring flawless delivery of sound, lighting, video and digital signage solutions for conferences, entertainment shows and VIP events.
Key responsibilities
- Oversee setup, operation, maintenance, and optimisation of all audio‑visual equipment including sound, lighting, LED screens, projectors, video‑conferencing, control systems, IPTV and digital signage.
- Plan and manage AV requirements for conferences, meetings, entertainment shows, special events and VIP functions, providing technical leadership on‑site.
- Lead, train and schedule the AV team, conduct performance reviews and foster a culture of service excellence.
- Support hotel renovation and new‑project initiatives, evaluate emerging technologies and manage capital‑expenditure projects from planning to implementation.
- Develop and monitor the department’s operating and capital budgets, negotiate contracts with suppliers and ensure timely procurement of equipment and spare parts.
- Ensure compliance with health, safety and ISO management standards, conduct risk assessments and implement safe working practices.
- Collaborate with Entertainment, Events, Sales, Banqueting, Operations and IT teams to deliver seamless AV experiences for guests.
Required profile
- Proven experience in managing audio‑visual operations in a hospitality or large‑venue environment.
- Strong leadership skills with the ability to coach and develop technical staff.
- Excellent organisational abilities to plan events, manage budgets and coordinate multiple projects.
- Knowledge of health, safety regulations and ISO standards applicable to AV installations.
Required skills
- Audio‑visual system integration (sound, lighting, LED screens, projectors).
- Video‑conferencing and control system technologies.
- IPTV, digital signage and entertainment technology platforms.
- DMX addressing and wireless microphone system configuration.
- Preventive maintenance and equipment troubleshooting.
What we offer
- Opportunity to work in an iconic 86‑story hotel located near the Holy Ka’aba.
- Dynamic environment with high‑profile events and international guests.
- Professional development and leadership experience in a world‑class hospitality brand.
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Fairmont Hotels & Resorts
Makkah Region