Housekeeping Coordinator

About the role

The Housekeeping Coordinator supports guest services and internal operations at an Accor hotel in Riyadh, ensuring high standards of hospitality, privacy, and safety.

Key responsibilities

• Attend to guest requests, handle calls, wake‑up calls and messages following hotel standards.
• Maintain inventory, update supplies in the PMS, and monitor equipment cleanliness according to the Housekeeping Operations Manual.
• Coordinate with all departments, report guest comments or complaints, and follow emergency and security procedures.
• Perform administrative tasks, filing, logbook updates, and daily line‑up briefings with the housekeeping team.
• Ensure proper uniform, personal hygiene, and adherence to hotel policies, including fire, health and safety regulations.

Required profile

• Previous experience in housekeeping or hotel operations (preferred).
• Strong communication, interpersonal and customer service skills.
• Excellent organizational, time‑management and attention‑to‑detail abilities.
• Professional appearance, ability to work under pressure and maintain guest confidentiality.
• Flexibility to work shifts, weekends and public holidays.

Required skills

• Good computer skills and ability to use PMS systems.
• Good command of written and spoken English.