Bill Collector / Credit Supervisor

About the role

Assist management in reviewing operating and financial issues, ensuring accuracy of records, and handling billing, credit, and collection processes for Sheraton Hotels & Resorts in Madinah.

Key responsibilities

• Check figures, postings, and documents for accuracy and maintain organized financial files.
• Record, store, and analyze computerized financial information using journals and ledgers.
• Prepare, maintain, audit, and distribute financial, accounting, auditing, and payroll reports.
• Prepare, review, reconcile, and issue bills, invoices, and account statements.
• Process credit‑card vouchers, advance deposits, over‑payments, cancelled reservations, tax exemptions, and gift‑certificate invoices.
• Respond to and resolve disputes from guests, credit‑card companies, and banks.
• Conduct credit checks, follow‑up on past‑due accounts, and manage collections of guarantee service accounts.
• Assist in training, evaluating, counseling, and motivating employees while upholding company policies and confidentiality.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 2 years of related work experience.
• Minimum 1 year of supervisory experience.
• Ability to lift, carry, push, or pull objects up to 10 pounds without assistance.
• Willingness to stand, sit, or walk for extended periods and maintain professional communication.

Required skills

• auditing
• credit checks
• payroll reports