EV Charging Technical Lead (KSA)

About the role

The EV Charging Technical Lead manages Al-Futtaim's EV charging infrastructure (home and flash charging) across Saudi Arabia, under the Charge2Moov network. Reporting to the Senior Manager – EV Charging, the role sits between field contractors, internal commercial and aftersales teams, and regulators such as SE, SASO and MOMRAH, ensuring chargers are installed, commissioned and maintained to OEM and regulatory standards.

Key responsibilities

• Resolve customer complaints on AC home and DC public chargers, perform diagnostics, fault rectification and corrective maintenance within agreed SLAs
• Run software upgrades, firmware patches and configuration management on AC chargers, and Level-1 maintenance and fault diagnosis on DC fast chargers per OEM guidelines
• Support commissioning and functional testing of new chargers, and carry out site surveys before DC charger installation
• Supervise SE-certified contractors on AC and DC installations, checking compliance with electrical safety standards (SASO / SE) and MOMRAH regulations
• Track non-conformance items, manage interfaces between civil, electrical and networking trades, and escalate issues to closure
• Produce technical reports, site survey reports, snag lists, maintenance logs and weekly/monthly dashboards on uptime, faults and contractor performance
• Act as technical liaison with Business Development, Aftersales and Commercial, support procurement with technical input, and represent the engineering team at site meetings and regulatory inspections

Required profile

• Bachelor's degree or diploma in Electrical Engineering, Electronics, Power Systems or a related field
• 3-6 years of progressive field experience in EV charging systems, electrical infrastructure or power distribution
• Hands-on experience with AC (Type 2) and DC fast chargers from OEMs such as Siemens, Wallbox or ABB
• Proven contractor supervision experience across multi-site programmes
• Knowledge of Saudi energy utility interface requirements, SASO product standards and MOMRAH EV mandates
• Valid KSA driving licence and willingness to work field-based across the Kingdom
• Business-level English is essential; professional Arabic is an advantage

Required skills

• Technical diagnostics of AC and DC EV charging hardware
• LV/MV electrical safety practices and site installation methodology
• Root-cause analysis and structured reporting
• Basic networking for connected charger infrastructure
• Contractor and vendor coordination