Fulfillment Center Supervisor

About the role

We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you. You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations.

Key responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area.
• Manage and train Associates to help deliver the best service for our customers.
• Ensure that customer orders are fulfilled in line with quality and safety guidelines.
• Continuously provide critical shift‑related information to frontline management and operators.
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts.
• Engage with support functions and other departments to address issues such as process area readiness, 5S, safety, and training.
• Help solve logistics and supply‑chain challenges through data analysis, innovation and process optimisation.

Required profile

• 1+ years of experience with Microsoft Office (Word, Excel, Outlook).
• High school diploma or equivalent.
• Ability to work flexible schedules, including weekends, nights and holidays.
• Physical ability to lift up to 49 lb, stand/walk for up to 12‑hour shifts and perform frequent pushing, pulling, squatting, bending and reaching.
• Willingness to work 40 hours per week and overtime as required.
• Knowledge of Lean, Six Sigma and Kaizen techniques (preferred).

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Lean methodology
• Six Sigma
• Kaizen