General Manager (Entertainment) - KSA

About the role

A client in Riyadh, Saudi Arabia, is looking for a General Manager to lead its business across the Kingdom. The role drives sustainable growth, operational excellence, customer experience and the company's Tribe culture as the business scales, working closely with Dubai HQ and regional leaders to build the company into a leading freestyle entertainment brand in KSA.

Key responsibilities

• Lead the company's Tribe and values, and build a high-energy, inclusive culture
• Own the KSA P&L, venue KPIs and annual budgets, and drive profitable revenue growth
• Analyse KPIs such as sales, labour, occupancy and customer satisfaction, and manage expenses against budget
• Build a scalable KSA organisational structure, develop leaders and succession pipelines, and lead the central support structure across Operations, Finance, People & Culture, Sales and Marketing
• Partner with Business Development on venue expansion, site selection, landlord engagement and rollout planning
• Ensure venues meet brand standards, with safety, service, cleanliness and customer flow
• Drive Saudization, follow KSA labour laws and ensure full compliance with legal, labour, municipal and operational requirements

Required profile

• 15+ years of leadership experience across multi-site consumer businesses such as hospitality, entertainment, leisure and/or retail
• Strong experience operating and scaling businesses within KSA