Home Business Coordinator

About the role

Fresenius Medical Care, a global kidney care company, is hiring a Home Business Coordinator in the Qassim region, Saudi Arabia. The coordinator supports home patients, nurses and the commercial team, acting as a point of reference by keeping schedules, coordinating deliveries and providing feedback, documentation and information. It suits healthcare graduates starting or developing their careers.

Key responsibilities

• Coordinate home care service requests and patient deliveries
• Communicate with patients, nurses, healthcare providers and internal teams
• Support commercial and operational activities related to home healthcare services
• Prepare quotations, reports and business documentation
• Monitor orders and ensure timely processing and follow-up
• Manage customer and product information within SAP
• Provide administrative and after-sales support to patients and customers
• Track team performance and contribute to process improvements
• Ensure compliance with company policies and healthcare regulations

Required profile

• Bachelor's degree in Nursing (preferred), Public Health, Health Sciences, Social Work, Pharmacy or another healthcare-related discipline
• No previous experience required; full training is provided
• Experience in patient coordination, healthcare administration or customer support is an advantage
• Native or professional proficiency in Arabic
• Intermediate English (B1-B2) for emails, reports and internal communication

Required skills

• Good knowledge of Microsoft Office, especially Word and Excel
• Excellent communication and organizational skills
• Ability to work independently and in a team, with strong problem-solving and attention to detail

What we offer

• Structured onboarding and training
• Career development and internal growth opportunities
• International and collaborative work environment
• Working hours 7:00 AM - 4:00 PM, primarily hospital-based with occasional office attendance