Key Account Manager – Government Sector

About the role

The Key Account Manager – Government Sector will drive sustainable growth for Bausch & Lomb across Saudi Arabia’s public healthcare institutions. You will build strategic partnerships with government stakeholders, ensure optimal product access, and execute account plans that align with both customer needs and commercial objectives.

Key responsibilities

• Develop and execute strategic account plans for priority government hospitals, ministries, and procurement bodies.
• Identify, map, and engage key stakeholders such as hospital leadership, pharmacy directors, procurement committees, and tender decision‑makers.
• Lead institutional access activities, monitor NUPCO tender cycles, and coordinate tender submissions with internal teams.
• Achieve sales targets and expand product utilization within government accounts.
• Collaborate with Marketing, Medical Affairs, Market Access, Regulatory, Finance, and Supply Chain to support account strategies.
• Provide market intelligence on competitor activity, procurement changes, and emerging opportunities.
• Maintain accurate CRM updates (Salesforce) and report performance against KPIs.

Required profile

• Saudi national with a Bachelor’s degree in Pharmacy (advanced medical/scientific credentials a plus).
• Minimum 5 years of pharmaceutical sales experience in Saudi Arabia, including at least 2 years in institutional or key‑account management.
• Proven track record of meeting or exceeding sales targets.
• Fluent in English and Arabic, with strong communication and negotiation abilities.

Required skills

• Salesforce CRM proficiency.
• In‑depth knowledge of the Saudi healthcare system and procurement processes.
• Experience with NUPCO tender procedures.
• Stakeholder management, negotiation and networking capabilities.
• Presentation skills for scientific and commercial audiences.