Key Account Manager

About the role

Foodics is a fast‑growing SaaS provider for restaurant management and payment technology. As a Key Account Manager you will be the main point of contact for our enterprise clients, driving revenue growth and ensuring long‑term satisfaction.

Key responsibilities

• Build and nurture strong, lasting relationships with key enterprise clients, understanding their business objectives.
• Identify and pursue upselling and cross‑selling opportunities to expand Foodics’ footprint.
• Lead contract negotiations, renewals and drive revenue growth through effective account management.
• Act as the client advocate within Foodics, coordinating with Sales, Onboarding, Marketing and Product teams.
• Monitor account performance, prepare regular reports and provide insights for product and service improvements.

Required profile

• Minimum 6 years of experience in key account management or similar sales roles.
• Strong interpersonal and negotiation skills with a proven track record of revenue growth.
• Fluency in Arabic and English to communicate effectively with regional clients.
• Ability to understand client needs and translate them into actionable solutions.

Required skills

• Key account management
• Negotiation
• Fluency in Arabic
• Revenue growth strategies
• Contract renewal processes