Key Account Manager – Transport, Logistics & Express (B2B)

About the role

Al Saif Group is expanding its transport and integrated logistics network across Saudi Arabia. The company seeks an experienced Key Account Manager to manage and grow key corporate B2B relationships in freight transport, express distribution, contract logistics, and container terminal services.

Key responsibilities

• Protect, renew and expand long‑term B2B relationships across industrial, retail, FMCG and e‑commerce accounts.
• Bundle line‑haul transport, B2B express delivery, 3PL warehousing and terminal depot operations into integrated corporate contracts.
• Run quarterly business reviews and performance reviews tracking on‑time delivery, fleet availability, transit times and shipment visibility.
• Oversee margin performance, credit compliance and billing dispute resolution to minimise DSO.

Required profile

• 5+ years of B2B account management experience in KSA within logistics, transport fleets, freight forwarding or commercial express delivery.
• Proven track record in growing client spend and defending contract margins.
• Strong familiarity with Saudi freight corridors, port gateways and distribution hubs.
• Excellent customer‑facing communication and conflict‑resolution abilities.

Required skills

• Bilingual Arabic/English capabilities (preferred).