Lifestyle Concierge / Receptionist
Azure · Riyadh Region
وصف الوظيفة
About the role
The Lifestyle Concierge serves as the first point of contact for visitors, tenants and clients in Riyadh, delivering a premium customer experience while managing front‑of‑house operations and coordinating maintenance and housekeeping services.
Key responsibilities
- Greet and welcome visitors, tenants and clients in a warm, professional manner.
- Handle front‑desk duties including check‑ins, registrations and general inquiries.
- Process customer requests, bookings and service coordination efficiently.
- Act as liaison between guests and internal departments to ensure timely service delivery.
- Receive, log and follow up on maintenance and housekeeping requests, tracking completion.
- Coordinate with maintenance and housekeeping teams to resolve issues promptly.
- Manage and resolve complaints related to maintenance, cleanliness or services, escalating when necessary.
- Provide information about facilities, services and nearby amenities.
- Maintain a clean, organized and presentable reception area at all times.
- Support events, tenant engagement activities and special arrangements as required.
Required profile
- 6 months to 3 years of experience in hospitality, guest relations or front‑desk roles.
- Fluency in English (required).
- Previous experience in the hospitality sector is highly preferred.
- Strong communication and interpersonal skills.
- Presentable, customer‑oriented and service‑driven personality.
- Ability to multitask and work under pressure in a fast‑paced environment.
Required skills
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Azure
Riyadh Region
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