Lifestyle Concierge / Receptionist

About the role

The Lifestyle Concierge serves as the first point of contact for visitors, tenants and clients in Riyadh, delivering a premium customer experience while managing front‑of‑house operations and coordinating maintenance and housekeeping services.

Key responsibilities

• Greet and welcome visitors, tenants and clients in a warm, professional manner.
• Handle front‑desk duties including check‑ins, registrations and general inquiries.
• Process customer requests, bookings and service coordination efficiently.
• Act as liaison between guests and internal departments to ensure timely service delivery.
• Receive, log and follow up on maintenance and housekeeping requests, tracking completion.
• Coordinate with maintenance and housekeeping teams to resolve issues promptly.
• Manage and resolve complaints related to maintenance, cleanliness or services, escalating when necessary.
• Provide information about facilities, services and nearby amenities.
• Maintain a clean, organized and presentable reception area at all times.
• Support events, tenant engagement activities and special arrangements as required.

Required profile

• 6 months to 3 years of experience in hospitality, guest relations or front‑desk roles.
• Fluency in English (required).
• Previous experience in the hospitality sector is highly preferred.
• Strong communication and interpersonal skills.
• Presentable, customer‑oriented and service‑driven personality.
• Ability to multitask and work under pressure in a fast‑paced environment.

Required skills